Strategic Media Coach

This whole Social Media trend is very confusing.   Sometimes it is difficult to discern what is social media and what isn’t.    Not only that but what the heck does social media mean? 
Well, if you look it up on wikipedia, it defines social media as “media designed to be disseminated through social interaction, created using highly accessible and [...]

I love this quote about Social Media! 
It is an amazingly accurate reflection of how Social Media has changed the world and how businesses must now relate to customers to get their business.  If you really want to understand what your customers’ expectation, read this:
“There are businesses that I would shop at more if they would just [...]